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In addition, we continue to invest heavily in security networks and training experts who continuously monitor and investigate suspicious incidents related to the use of debit cards. In fact, in many cases, CIBC is able to deactivate debit cards before they can be used fraudulently. We have also streamlined our fraud process and simplified and accelerated the process of reimbursing confirmed fraud victims. While Interac Shared Services is one of the safest in the world, debit card fraud can still occur. As a member of the Interac Association, CIBC is committed to protecting our clients from debit card fraud. Debit card fraud occurs when your debit card information is stolen and used to get money from your account without your permission. Card readers are used to obtain electronic data from the magnetic stripe on your card, and hidden cameras or fake PIN (Personal Identification Number) stamps are used to obtain your personal access code. That`s why it`s important that you protect your PIN. Here you will find all the agreements, performance details, changes and insurance certificates for CIBC credit cards We continue to invest significantly in security networks and the training of experts who continuously monitor and investigate suspicious incidents related to credit card use.

In many cases, CIBC is able to proactively identify unusual transactions that could indicate fraudulent credit card activity. For example, CIBC may ask a reseller to call us to verify that you, the legitimate cardholder, are completed the transaction. CIBC helps protect against unauthorized use of your credit card. We communicate and work continuously with law enforcement, Visa, Interac, the Canadian Bankers Association, credit bureaus and other financial institutions to protect you from credit card fraud. Despite our efforts, you should always take precautions to reduce your risk of becoming a victim of fraud. Cards using chip technology use a built-in chip to encrypt information, making it harder for unauthorized users to copy or access data on the card. The shift to chip card technology is the latest innovation in an evolving credit card debit and payment environment. Chip technology is already tested, proven and widely used worldwide. Smart cards are quickly becoming the new global standard for more security. CiBC Credit Card Summary of Annual Interest Rates and Fees (PDF, 160 KB) Opens in a new window. CIBC Electronic Access Agreement opens a new window in your browser. The Electronic Access Agreement governs your use of CIBC and CIBC Wealth Management online banking accounts.

. Review Agreement (valid for CIBC debit cards where Interac Flash® activated or issued on or after November 17, 2014) (PDF, 40 KB) Opens a new window in your browser. . You can use Internet telephony options, such as Skype, to call any CIBC toll-free phone number. . Insurance tickets for the Dividend Visa Infinite Card (valid from 1 February 2021) (PDF, 295 KB) Will open in a new window. Benefits Guide Changes (valid on December 1, 2020 and February 1, 2021 respectively) (PDF, 810 KB) Opens a new window in your browser. . . . Protecting our clients from potential losses due to financial crime is very important to CIBC.

We are in constant communication and work with law enforcement, Interac® Association, the Canadian Bankers Association and other financial institutions to protect our clients from financial fraud. . . .